Questions, answered.
Everything people ask us
Can't find your answer? Write to us at info@notabook.me — a human replies.
The basics
About notabook
What is notabook?
notabook is a personal-growth companion — a private space to reflect, set goals and see your progress, with the option to work with a real coach who supports you between sessions. Know where you are. Grow where you're going.
Is notabook a therapy or medical service?
No. notabook supports reflection, habits and coaching — it is not a medical, psychological or therapeutic service, and nothing on it is professional advice. If you need clinical support, please reach out to a licensed professional.
Who can see what I write?
Only you, by default. If you work with a coach, they see only the pages you explicitly mark as shared — nothing else, ever. Your private pages stay private, including from us.
Which languages does notabook speak?
English and Arabic — the whole experience, including the AI mirror and the WhatsApp companion. The mirror follows the language of the page you're on, unless you ask it otherwise.
For you
For individuals
What do I get for free?
Your personal space: daily reflection pages, goals with progress tracking, the AI mirror, your working-week preference, and saved drafts that wait for you across devices. Free, always.
What does Plus add?
Plus adds the WhatsApp companion: a daily check-in at your chosen hour, real-time reflective replies when you answer, weekly and monthly progress reports, and gentle reminders — all synced back to your space. $8/month or $72/year.
How does the WhatsApp companion work?
You connect your WhatsApp number and pick your check-in time and working days. notabook messages you from its own number, asks about your goal, and when you reply it reflects with you in real time and adds your progress to your account. Every few exchanges it closes warmly with a link to your tracker. Say “stop” anytime to rest for a day, and “start” to resume.
I'm a client of a coach — what changes?
Your space stays yours and free. Your coach can set goals with you, see the pages you choose to share, schedule sessions, and — on Studio and Practice packages — gift you the WhatsApp companion at no cost to you.
For your practice
For coaches
How do I start my practice on notabook?
From the Coaches page, choose “Open my practice”. A five-step setup walks you through your account, practice name, package, client payments and welcome kit — it saves as you go, so you can pause and resume anytime.
Can I bring my existing clients?
Yes. From your dashboard you can upload existing client records (CSV, Word, PDF, text or images) or paste them in. notabook reads the details into review cards — nothing is saved until you confirm — and clients with an email get an invitation link.
What does the practice assistant do?
It prepares a one-minute brief before each session (from shared pages and your notes only), proposes actions — schedule a session, record a charge, mark a payment, save a note — that you confirm with one tap, and reminds you and your client 24 hours and about 1 hour before each session.
Can I give clients the WhatsApp companion?
On Studio and Practice packages, yes — you grant it per client from their page, and you can add your own voice and tone so check-ins sound like your practice. Clients keep their data even if the grant ends.
How do payments work?
Your notabook subscription is handled securely by Paddle (our Merchant of Record) with cards and MENA-friendly options. Client payments to you are tracked in your dashboard — record charges, mark them paid, and see what's outstanding at a glance.